Support
Stuck, confused, or found something broken? We read everything.
Include your device model and what you were doing when things went sideways — it helps a lot.
How does pairing work?
One partner creates the duo and shares the invite code (or link). The other enters it — that's it, you're paired. You can unpair anytime from the Us tab.
Where are my reels stored?
On your phones. Reels from live rounds are delivered to both partners' devices; the temporary cloud copy is deleted after both of you have it. Side by Side reels never leave the phone that filmed them. Save anything you love to Photos.
How do I cancel WYR? Pro?
Subscriptions are managed by Apple: Settings → your name → Subscriptions → WYR? Pro. Cancelling keeps Pro until the end of the current billing period.
How do I delete my account?
In the app: Us tab → Delete account. It permanently removes your sign-in and profile and ends your pairing. Reels you made together remain in your partner's gallery.
Reporting community content
Every community pack has a Report option. You can also email support@thewyrapp.com about any content concern — see our Community Guidelines.